Privacy Policy

Processing of personal data

In this privacy policy, we explain what types of personal data we store and how we process them.

Below, you will find information about the personal data collected, why we do this, and your rights related to the processing of your personal data.

The data controller for the personal data we process is:

Name: Stig Anton Eliassen
Company name: Alta Event AS
Organization number: 997 072 324

For any questions you may have regarding our processing of your personal data or to exercise your rights, please contact us via email.

Email: stig@altaevent.no

Personal data we collect and process

We process the following categories of personal data:

• Basic information: name
• Contact information: phone number, email address
• Customer activity: reading and action history from websites or electronic communications we send out. Also, technical information about the devices you use to visit the website, e.g., screen size.

Personal data is collected directly from you when you contact us by phone or via a contact form, or it is generated anonymously in connection with your use of our services and products.

The legal basis for generating anonymous statistics is Article 6(1)(f) of the General Data Protection Regulation (GDPR), which allows us to process data necessary for the purposes of legitimate interests pursued by us, provided that these interests are not overridden by the interests or fundamental rights and freedoms of the data subject. Our legitimate interest is to improve, detect errors in, and further develop our websites and services.

We use an ICT operations model where we employ external suppliers for the operation and maintenance of our internal IT services, including website hosting, case management/archiving, and video conferencing solutions. All infrastructure and data are located within the EU/EEA or in countries that provide an adequate level of protection in accordance with the European Commission's decision.

How we use personal data

Service delivery / contract fulfillment

We use your personal data to fulfill our agreements with you, i.e., when you have ordered a product or service from us. The legal basis for processing personal data for this purpose is that the processing is necessary to fulfill an agreement with you.

Customer relationship management

We use your personal data to manage our customer relationship with you. This may include responding to inquiries, customer service, complaint handling, and troubleshooting related to your customer relationship. The legal basis for processing personal data for this purpose is that the processing is necessary to fulfill an agreement with you.

Analysis, business development, and service improvement

We work continuously to develop and improve our services and products. Much of this work involves analyzing various forms of personal data, such as customer activity and customer history. The legal basis for processing personal data for this purpose is our legitimate interest.

Personalized user experience

We tailor the user experience and communication to your customer relationship, and we use personal data for this purpose. The legal basis for processing personal data for this purpose is our legitimate interest.

Sales and marketing

We use personal data in connection with the sale and marketing of our products and services, for example, when you receive emails from us. The legal basis for processing personal data for this purpose is consent. Sending emails for this purpose occurs based on an agreement with you, e.g., by signing up for a newsletter.

Customer reviews

Occasionally, we post customer reviews on our websites that may contain personal data. We always obtain customer consent before publishing their names alongside their reviews. The legal basis for processing personal data for this purpose is consent.

System monitoring, troubleshooting, etc.

We monitor our systems for errors and issues. Some of these processes involve the storage and processing of personal data. The legal basis for processing personal data for this purpose is our legitimate interest.

Security, detection of fraud and criminal acts

We process personal data in our efforts to protect our users and ourselves against fraudulent activity, misuse, and criminal acts. The legal basis for processing personal data for this purpose is our legitimate interest.

Compliance with legal obligations

In some cases, we are required to process personal data to comply with other legal obligations. An example of this is information related to sales, which we are required to record and retain in accordance with the Bookkeeping Act. The legal basis for processing personal data for this purpose is that the processing is necessary to fulfill a legal obligation to which we are subject.

Storage period

We store your personal data for as long as it is necessary for the purpose for which the personal data was collected.

We delete or anonymize personal data when the purpose of the individual processing has been fulfilled, unless legislation requires or permits us to retain the data beyond this point.

This means, for example, that personal data we process based on your consent will be deleted if you withdraw that consent.

Your rights

If you wish to exercise any of your rights, please contact us at the email address mentioned at the top of the page. You are entitled to a response without undue delay, and no later than within one month.

Right of access to your own data

You can request a copy of all the data we process about you.

Right to rectification of personal data

You have the right to ask us to correct or supplement information that is incorrect or misleading.

Right to erasure of personal data

In certain situations, you may ask us to delete your personal data.

Restriction of personal data processing

In some situations, you may also ask us to restrict the processing of your data. You can do this by managing your consents or opt-outs in our solutions.

Objecting to the processing of personal data

If we process your data based on our tasks or on the basis of a balancing of interests, you have the right to object to our processing of your data.

Data portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

You can lodge a complaint about our processing of personal data

We hope you will let us know if you believe we are not complying with the rules of the Personal Data Act. Please start by contacting us through the channel you have already established with us. You may also lodge a complaint regarding our processing of personal data with the Norwegian Data Protection Authority (Datatilsynet).

Changes

Changes to our services or updates to the regulations regarding the processing of personal data may result in changes to the information provided here. Updated information will always be easily accessible on our website. Users of this site should therefore check the privacy policy regularly to stay informed of the latest version. Continued use of the website constitutes acceptance of any amended privacy terms.